Privacy Policy
Effective Date: September 5, 20251. Introduction
Please read the following Privacy Policy for the services made available on https://disha.live/ or the equivalent Disha Mobile Application (“App”/ “Website”). Together these may be referred to as the “Platform/s”.At Disha, one of our main priorities is the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using the Platform, you consent to this Policy. If you do not agree, please stop using our services.2. Collection of Personally Identifiable Information
We may collect personal details such as your name, phone number, email address, service address, device and network information, college or institution details, uploaded IDs/photos, and demographic data. These are used to create and manage your account, provide services, and improve user experience. Some fields may be mandatory. You may choose not to provide certain data, but this may limit your access to our Services.3. Use of Personal Information
The information we collect is used for providing services, improving our offerings, customizing user experiences, sending promotional updates, resolving disputes, preventing fraud, and complying with legal requirements. We retain your personal information only for as long as necessary and then securely delete or anonymize it.4. Sharing of Personal Information
We may share information with payment providers, regulators, or law enforcement when required by law. In case of mergers, acquisitions, or restructuring, your information may be transferred to the new entity, which will also be bound by this Privacy Policy. We do not sell personally identifiable data to advertisers, though aggregated data may be shared to improve targeting.5. Log Files
Like most websites, we use log files to track visitor activity. This may include IP addresses, browser type, ISP details, date/time, and referring/exit pages. This data is not linked to personally identifiable information and is used for analytics and security.6. Information Safety
All personal information is stored on secure servers protected by passwords and encryption. We follow strict security measures to prevent unauthorized access, alteration, or disclosure of your information.7. Children’s Privacy
Our Services are intended for use under parental or guardian supervision. We do not knowingly collect information from children without consent. If you believe your child has provided us data without consent, please contact us at support-disha@pw.live and we will delete such data.8. Grievance Redressal
If you have concerns regarding your personal data, you may write to us at support-disha@pw.live. We will address your concerns within 15 working days.9. Your Rights
You have the right to access, correct, or delete your data. You may also object to or restrict certain processing. To exercise your rights, email us at support-disha@pw.live. You can also opt out of promotional communication by writing to the same email.